Add a client employee and grant access
- Open the client file: in ☰ → CRM → Clients, click
or click the client name.
- In the Employees group, click
.
- Fill in the name, job position and email. See “Client employee” dialog.
- Click Save.
- To grant access, click
next to the employee, open the Permissions section, click Edit, select Has access to the system, choose the roles and click Save.
- If this is the main contact: right-click the client → Edit and select the employee in the Main contact field.
The system sends messages only to client employees who have an email, user access and are not marked as dismissed.